Improving Work Form Traceability

Traceability improvement

Current status

  • ・Do not know if the right work is done at the right time and place.
  • ・Do not know if the customer's signature after a repair is really done by the customer.
  • ・Do not know if reported photos were really taken at that site.
  • ・Has become possible to take logs and manage "when and where and who wrote" for each item.

After improvement

  • ・Has become possible to take logs and manage "when and where and who wrote" for each item.
  • ・Has become possible to see if customer signatures and report photos were entered and taken at the site.

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